Best Freshsales Alternatives (Top 10 Freshworks Competitors)

Today, we’re talking about the amazing collection of business SaaS that falls under the brand name of Freshworks. But, are there any more superior Freshworks competitors angling for attention? Specifically to rival the Freshworks CRM: Freshsales? This article dares to investigate: What are the best Freshsales alternatives?

Top 10 Freshsales competitors with similar products

Here are the tools like Freshsales that we think are the best options. Although they are all fairly similar, some Freshsales/Freshworks competitors will be better suited to your circumstances than others so read more about each option in the sections below.

It’s sort of a big deal that you know a wee bit of something about the CRM universe before getting knee-deep in this Freshales comparison piece. So, make sure to explore what is CRM first. Also, please do take a peek at our best CRM software list for a more meta perspective. 

You may also want to stick our best free CRM article in another tab. There we compare the free version of Freshsales with the freebie competition. 

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Here’s our full list of the best Freshsales alternatives 2023:

Now that you’ve gotten a glimpse at this table overview of the best Freshsales alternatives, let’s turn our attention to each individual marketing, sales and CRM solution. These are all ready substitutes for Freshworks apps, so knowing which one is best for your business needs means you’ll need to pay attention.

You may also want to check our Freshsales review. All set? Let’s go.
 

1. Pipedrive (best Freshsales alternative overall)

Pipedrive CRM bills itself mainly as a sales process optimization platform. It’s built by and for Salespeople. As shown on our Pipedrive review, it’s the best Freshsales alternative on the CRM market.

Pipedrive is best for:

• Startups

• Small businesses

• Medium and large businesses

• Salespeople

• Sales managers

Features

Lead management and deal management functionality get done through customizable pipelines. Organize contacts, companies and organizations and track all communication and activity. There's a unified email inbox, a library of email templates, and 2-way email sync. Pipedrive also offers an AI assistant for sales teams and many workflow automations for the sales pipeline.

Pricing

• Essential plan is $14.90 per user per month billed annually

• Advanced plan is $27.90 per user per month billed annually

• Professional plan is $49.90 per user per month billed annually

• Power plan is $64.90 per user per month billed annually

• Enterprise is $99 per user per month billed annually

Pipedrive review

Visit Pipedrive

2. HubSpot CRM (best free Freshsales alternative)

HubSpot CRM is hands down among the best free alternatives to Freshsales, though there are great tools waiting for you in the paid plans as well.

HubSpot CRM is best for:

• Individuals

• Small teams

• Startups

• Small businesses

Features

HubSpot’s packages are divided between a set of free tools, sales, marketing, customer service and content management (CMS). The key free CRM tools include contact management which also monitors your contact activity on your website. There are web forms, email templates, task and activity monitors as well as Gmail and Outlook integrations, which can do email tracking. Customer support features get you ticketing and canned reply snippets. For more sales automation or marketing automation, you’ll need the paid versions.

Pricing

• HubSpot CRM has a free version

• CRM Suite Starter starts at $45 per month billed annually

• CRM Suite Professional starts at $1,600 per month billed annually

• CRM Suite Enterprise starts at $4,000 per month billed annually

• Sales Hub starts at $45 for 2 users per month billed annually

• Marketing Hub starts at $45 per month billed annually

• Service Hub starts at $45 for 2 users per month billed annually 

HubSpot CRM review

Visit HubSpot CRM

3. Salesforce (most similar to Freshsales)

A lot of CRM platform enthusiasts argue about this one all the time: What’s better, Salesforce vs Freshsales. But, for the sake of this piece, Salesforce gets the title of being the most similar CRM system to Freshsales. One reason is its modular setup with lots of tools.

Salesforce is best for:

• Startups

• SMBs

• Large business

• Enterprise

Features

While Salesforce really does have a tool for everything, one finds it a bit difficult to use this as an all-in-one business software solution because you need to subscribe to many different packages and add-ons. Salesforce does do very well for things like lead scoring and sales forecasting, however. 

Pricing

• Sales Cloud Essentials is $25 per user per month billed annually

• Sales Cloud Professional is $75 per user per month billed annually

• Sales Cloud Enterprise is $150 per user per month billed annually

• Sales Cloud Unlimited is $300 per user per month billed annually

Salesforce review

Visit Salesforce

4. Zoho CRM (cheaper alternative to Freshsales if you’re on a budget)

The Zoho CRM brand is well trusted in the business application world. While it is true that Zoho CRM offers a decent free version, it is perhaps the lower paid plan of Zoho which makes it a great cheaper Freshsales alternative. 

Zoho CRM is best for:

• Individuals

• Startups

• Small teams

• Companies on a budget

• Ecommerce

Features

Zoho does sales force automation and this includes management tools for leads, contacts, accounts and deals. There are automated notifications and follow-ups for things like tasks and events. You can also do call logs and add notes. Like a lot of the best CRMs, Zoho has mobile apps for iOS and Android that do real-time analytics and also scan business cards.

Pricing

• Zoho CRM has a free edition

• Zoho CRM Bigin is $7 per user per month billed annually

• Standard plan is $14 per user per month billed annually

• Professional plan is $23 per user per month billed annually

• Enterprise plan is $40 per user per month billed annually

• Ultimate plan is $52 per user per month billed annually

• Zoho CRM Plus plan is $57 per user per month billed annually

Zoho CRM review

Visit Zoho CRM

5. Oracle NetSuite CRM (good Freshsales alternative for enterprise)

Oracle is a giant in the business SaaS world with many popular products ranging from CRM to ERP and more. Their Oracle NetSuite CRM is an amazing competitor for Freshsales for large companies and enterprises. 

Oracle NetSuite CRM is best for:

• SMEs

• Large businesses

• Enterprise operations

• NGOs

• Government institutions

• Academic institutions

Features

NetSuite begins with a very thorough customer relationship management system for excellent organization and insights into your network. There’s a help desk to deliver great customer service throughout both the sales and the support departments. You get financial tools for quotes, prices and invoicing. Great email marketing features are part of their marketing automation suite of tools. NetSuite CRM is also tops for analytics and reporting.

Pricing

• For prices, visit the Oracle NetSuite website

Visit Oracle NetSuite CRM

6. Copper CRM (great Freshsales alternative if you work with Google Workspace)

Copper CRM has a basic plan which is designed to function seamlessly with Google Workspace (formerly known as G Suite or Google Apps), which is why it’s a great substitute for Freshsales for Google users. But you get a range of great CRM tools with Copper.

Copper CRM is best for:

• Startups 

• SMBs

• Google Workspace users

• Gmail sales teams

Features

One of Copper’s top features is its project management tool, which combines team collaboration and workflow automation. All pipelines and projects are flexible and customizable. This is a great tool to track pipeline management as well, with personalizable templates, automated notifications, and more. Copper CRM has a good mobile app too.

Pricing

• Basic plan is $25 per user per month billed annually

• Professional plan is $59 per user per month billed annually

• Business plan is $119 per user per month billed annually

Copper CRM review

Visit Copper CRM

7. Nimble CRM (top Freshsales alternative if you like social media marketing)

Nimble CRM is a great alternative to Freshworks CRM-related apps like Freshsales. Aside from being a great sales tool, it excels in its social media and web functionalities.

Nimble is best for:

• Startups 

• Small business

• Sales teams

• Social media management

• Email integration

As a CRM software, Nimble scans social media to keep your contact data updated automatically. You can get aggregate information on your contacts from many sources like Gmail, Microsoft Office 365, Twitter and LinkedIn. From there it gives you insights into trends and helps you segment audience groups to send out the right marketing message. Nimble has solid pipeline management to take it from there.

Pricing

• Nimble Business plan is $19 per user per month billed annually

Nimble CRM review

Visit Nimble CRM

8. Really Simple Systems (great Freshsales replacement for ease of use)

Really Simple Systems is a packed CRM toolkit for sales, support and marketing. It’s got several premium packages but also a neat little add-on library. As far as doing a comparison review, RSS is a more user-friendly alternative to Freshsales.

Really Simple Systems is best for:

• Startups

• Small business

• Sales

• Marketing

• Customer support

Features

Contact and pipeline management combined with a tight task and calendar tools keep your salespeople on point and improve performance through efficiency. Great email marketing campaign automations streamline lead generation. On the service end, case management and SLAs sync seamlessly with your email.  

Pricing

• There is a free version of Really Simple Systems

• Starter plan is $17 per user per month billed annually

• Professional plan is $33 per user per month billed annually

• Enterprise plan is $50 per user per month billed annually

Visit Really Simple Systems

9. Agile CRM (top Freshsales competitor for startups)

Agile CRM is a great competitor for Freshsales for startups and fledgling companies looking to grow, especially if they’re on a lean budget.

Agile CRM is best for:

• Startups 

• Small business

• Small teams

• Individuals

• Co-ops

• Remote managers

Features

Agile is one customer relationship management tool that hasn't really forgotten anything in its toolkit. Above the usual sales, marketing and customer service tools, you get productivity tools like RPA, or robotic process automation software, for serious AI business workflows. There are also time tracking and screen capturing features which are good for remote sales team managers.. 

Pricing

• Agile CRM offers a free version

• Starter plan is $9.99 per user per month billed annually

• Regular plan is $39.99 per user per month billed annually

• Enterprise plan is $64.99 per user per month billed annually

Agile CRM review

Visit Agile CRM

10. Insightly (good Freshsales substitute if you want API and integrations)

Insightly is a CRM and project management all-in-one solution, with support, marketing and sales at the center. It’s also a winner as a great Freshsales substitute for API.

Insightly is best for:

• Startups 

• SMBs

• Large business

• Enterprise

Features

There are full suites of sales and marketing tools including automation features and quality insights. Project management boosts your and your team members’ performance with milestone tracking, external system integrations and process management. Finally, Insightly has an impressive integrations library, and their REST API is available and easy to use.  

Pricing

• Plus plan is $29 per user per month billed annually

• Professional plan is $49 per user per month billed annually

• Enterprise plan is $99 per user per month billed annually

• For Insightly Marketing or Insightly Service, check the website

Insightly review

Visit Insightly

Which of the alternatives to Freshsales is a good choice for you?

We’ve come to the end of this Freshworks Freshsales best alternative review. Hopefully, you have a better idea of which Freshsales competitor is best for you. If you still want to know more, why not try out a free trial? Many of these CRM systems offer free trials for 1, 2 or even 3 weeks, and sometimes you don't even need to input your credit card details.

Ultimately, we need to stand by our list and celebrate the likes of Pipedrive and Salesforce for being the best Freshworks alternative or most similar to Freshsales. As usual, HubSpot and Zoho get some credit for their free versions and low prices, though FYI, Freshsales also has its own free version. It’s pretty basic, but as a free customer relationship management tool, it’ll get you going. From there, you have the premium CRM selection of a lifetime. Happy networking and happy selling.

FAQs on software like Freshsales 

Is Freshworks the same as Freshsales?

Freshworks is not exactly the same as the app called Freshsales. Freshworks is the brand name for many business SaaS. Freshsales is the CRM and sales platform of Freshworks. Other Freshworks products include Freshdesk for customer support, Freshmarketer for marketing, Freshteam for HR, and Freshservice for IT management. 

Is Freshworks a CRM?

Freshworks is the brand name for a number of business applications. It includes the app Freshsales, which is a CRM (customer relationship management) and sales platform. Freshworks began as Freshdesk Inc. in 2010. They launched Freshsales later in 2016. Only in 2017 did Freshdesk Inc. re-brand as Freshworks.