Less Annoying CRM Review: Are Pros & Cons Worth the Price?

Last Updated:Tuesday, November 28, 2023

In our most recent Less Annoying CRM review, we dive into one of the fastest-growing CRM platforms for small businesses.

Less Annoying CRM (LACRM) has been creating quite a buzz, but can it really deliver on its promises?

In this article, we'll highlight LACRM's key features, break down its cost, and share feedback from real user reviews. By the conclusion, we hope to offer a straightforward answer to the main question.

Jump in to uncover the complete story!


Less Annoying CRM review 2023: Is Less Annoying CRM any good?

Based on our Less Annoying CRM review, the software is a solid choice for businesses seeking an affordable and user-friendly CRM solution. Its strengths lie in its cost-effectiveness, simplicity, and customization options, making it an appealing choice for those who want a simple CRM without the steep learning curves.

If you're interested in exploring more options and understanding how it stands in the broader market, consider diving into our top 10 CRM software post. Less Annoying CRM secured a spot at number 15, indicating its reliability and preference among users.


Less Annoying CRM pricing plans

First of all, how much does Less Annoying CRM cost? Let’s first review Less Annoying CRM prices:

Less Annoying CRM plans

Monthly price

Annual price

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How much does Less Annoying CRM cost for nonprofits?

Less Annoying CRM offers a straightforward pricing model, and that extends to nonprofits as well. For nonprofit organizations, the cost of using Less Annoying CRM is the same as it is for other businesses. It's priced at $15/user/month. While some software providers might offer discounts or special pricing tiers for nonprofit entities, Less Annoying CRM keeps its pricing consistent across the board, ensuring transparency and simplicity for all its users.

Are there any Less Annoying CRM coupon codes or promo discount vouchers?

We did the research, and it seems there are no Less Annoying CRM coupon codes or discount vouchers at this time.


Less Annoying CRM free vs paid: what’s the difference?

Sadly, LACRM doesn't offer a permanent free plan. However, they do provide a 30-day free trial for you to explore its features. You can also set up a demo account to familiarize yourself with the software's capabilities.

When it comes to pricing, there are no complicated plans. LACRM keeps it simple with a single plan at $15 per user each month. No surprises or hidden charges. You have the flexibility to add as many users as you want. This plan grants access to features such as unlimited contacts, custom fields, pipelines, email logging, task management, and more.


Less Annoying CRM overview: what is Less Annoying CRM & what is it used for?

Less Annoying CRM, also known as LACRM, is a simple CRM for small business that needs help with customer relationship management. Less Annoying CRM is designed especially for startups and small businesses who want a budget-friendly CRM that can handle any number of users.

Using LACRM, businesses can easily keep track of their contacts, monitor leads, make notes, and plan tasks and events—all online. One standout feature of the CRM app is its ability to log emails, ensuring communication is seamless. 

For businesses that want to move their data in or out, LACRM makes this simple. While its ability to generate reports is pretty basic, it's just right for small teams who want a no-fuss, cost-effective CRM solution.


Less Annoying CRM features list

The main features of Less Annoying CRM are:

  • Contact management

  • Calendar and tasks

  • Leads and pipelines

  • Collaboration

  • Customization

  • Mobile access

  • Integrations

  • Reporting

  • Email 

1. Contact management

LACRM has powerful contact management capabilities. On a single screen, you can view notes, files, tasks, events, and even sales details for a contact. Want to add a new contact? Just hit the “add button.” If you have many contacts, you can import them in bulk. Plus, you can create custom fields just for your specific needs. 

It's easy to connect contacts with their companies. Each contact gets a profile that gathers everything you know about them. From this profile, you can add reminders, set events, attach files, and list tasks. And guess what? All this contact info stays in their profile history. Finding a contact is a breeze; just use the search bar.

2. Calendar and tasks

With Less Annoying CRM (LACRM), your tasks and calendar are all in one spot. Want to add a task? Just click "add a task." You can give tasks a due date, name, priority, and more. You can even link tasks to people or companies. If you finish a task, it goes into the contact's history. 

The Calendar feature shows your events and tasks. From the calendar, you can see just your tasks or everyone's tasks. Want to stay organized? Make sub-calendars. For instance, if you have very important tasks, you can make a separate sub-calendar for them.

3. Leads and pipelines

Leads and Pipelines are another standout feature in LACRM. You can turn any contact or company into a lead and guide them through your sales process. Each lead profile can have a status, date, tasks, notes, and attachments. 

As you progress, you'll move contacts through the pipeline, updating details and taking notes until they reach a "closed" status. You can customize these pipelines and even use ready-made templates to start. 

For example, let’s say you want to track where leads come from. Simply add a "source" field. Or, you want to know what services they’re interested in? Just create an “Interested in” checkbox.” You can also assign pipelines to specific teams.

4. Collaboration 

Collaboration is made easy with LACRM. For just $15/user/month, you can add unlimited company users. Everyone gets their own login details. You choose who sees what – whether reps only see their data or everyone shares, it's simple to set up.

5. Customization

With LACRM, customization is at your fingertips. Quickly tailor custom fields for contacts, companies, and pipelines. You can also adjust settings for groups, pipeline structures, sub-calendar hues, event alerts, and more.

While many CRMs might be too rigid or overly complex, LACRM strikes a balance. It offers full control without confusion. And if you're ever in doubt, a quick call to their team will guide you in shaping it to your preferences.

6. Mobile access

LACRM is web-based, which means it works fully online. So, you can use it on any computer, tablet, or phone from anywhere. They take care of security, data backups, and updates for you. And for quicker access, you can pin the site to your home screen.

7. Integrations 

LACRM seamlessly integrates with third-party tools you already use, like Mailchimp, Google Calendar, and Google Contacts. The integration with Google and Outlook calendars lets you sync your events so that you never miss a meeting. 

Integratin with Google Contacts allows you to enter a contact once but have it show up in both systems. If you need to send emails to a group of people, you can integrate the CRM with MailChimp, and you’ll have a record of your email marketing campaigns in the CRM, too. Additionally, LACRM integrates with 5,000 more apps through Zapier.

8. Reporting 

LACRM's Workspace dashboard provides an overview of CRM operations and sales actions. You can create an Activity Report showcasing your sales team's activities and the data they’ve logged into the CRM. The Lead Report lets you monitor your team's sales pipelines. Filter reports by activity type, user, or date. Need a printed version? Simply export to Excel and print.

9. Email

LACRM lets you send emails straight from the platform. Simply tell the CRM the email client you’re using, whether that’s Gmail, Yahoo, or Microsoft Outlook, and every time you want to send an email, the CRM will launch a new message in that email client. 

To log emails in the CRM, simply BCC them to a unique address provided by LACRM, and it will auto-log them under the right contacts.


Less Annoying CRM pros and cons

Here are the advantages and disadvantages of Less Annoying CRM:

Less Annoying CRM advantages

  • Inexpensive Option: At just $15 per seat, Less Annoying CRM offers a pricing plan that's hard to beat, especially for individual entrepreneurs or small businesses. The flexibility to add unlimited users at such an economical rate ensures that growing businesses won't face unexpected spikes in costs.

  • User-Friendly Design: Less Annoying CRM lives up to its name by offering an intuitive and easy-to-use interface. New users can become familiar with its features in under an hour. Its design prioritizes simplicity, avoiding cluttered tools and unnecessary features. Whether you're setting up groups, designing pipelines, or tracking contacts, every process is smooth and uncomplicated.

  • Top-Notch Customer Support: One of the standout features of Less Annoying CRM is its exceptional customer service. In a time when speaking to knowledgeable support staff is becoming rare, this CRM ensures you're not left hanging. If they miss your call, expect a prompt callback, and when you do connect, you'll be speaking with someone who knows the product inside out.

  • Tailored Customization: The software provides ample room for customization so that you collect data most relevant to your needs. The flexibility of adding custom fields lets users capture specific information. Plus, the customizable pipelines can be molded to fit various business scenarios, from lead tracking to project management and beyond.

  • Seamless Calendar Integration: The CRM's integration with Gmail and Google Calendar means you can centralize your scheduling without juggling multiple calendars. This integration not only streamlines scheduling tasks but also reduces the chances of missing important dates or events.

Less Annoying CRM disadvantages

  • Features Limitations: While Less Annoying CRM is excellent in its simplicity, it does come with certain limitations. For instance, it lacks a VoIP feature, meaning users can't make internet calls directly from the platform. Also, when compared to some high-end CRM systems, LACRM may fall short in terms of advanced connectivity options and functionalities. So, if you need a basic CRM, this is a great fit. But if your needs are more complex, you may want to look elsewhere. 

  • Basic Reporting Tools: The CRM offers foundational reporting capabilities, allowing users to create standard activity and lead reports. However, businesses looking for in-depth analytics and detailed insights might find these tools a bit underwhelming.

  • Absence of Dedicated Mobile Apps: One noticeable gap is the lack of a dedicated mobile app for smartphone users. While the web-based application is accessible via mobile browsers, it isn't as fast or efficient as a native app. Having a well-designed app could significantly enhance user experience, especially for those who prefer working on the go.


Less Annoying CRM complaints & praise (Less Annoying CRM reviews from real customers)

Positive reviews of Less Annoying CRM praise the business software for its intuitive, customizable, and straightforward design that’s ideal for small to medium businesses. Many emphasize its affordability and exceptional customer service by highlighting the swift response times to queries. 

The system's reliability stands out, with users noting minimal issues over years of use. They appreciate its easy deployment and feel personally connected to the LACRM team. The software's diverse features cater to various needs, from tracking daily tasks to detailed reporting. 

Users like the platform's capability to separate networking contacts from business leads and the daily task reminders. Compared to other CRMs that may be overly complicated, LACRM offers essential features that don't overwhelm, which makes it a favorite for many.

A few negative Less Annoying CRM reviews have noted certain limitations compared to larger CRM platforms. The software lacks a dedicated app for Android and iOS, an additional pipeline view for drag-and-drop functionalities, VoIP phone calling, and more. 

A few users also found it oversimplified when compared to robust platforms like Salesforce. Lastly, while its functionality is generally praised, some users feel that the visual design of LACRM appears outdated.

Review of Less Annoying CRM support

Less Annoying CRM's customer service boasts an impressive 4.9 stars out of 5 on Capterra. Users frequently praise the swift, personal, and insightful responses from the support team. If they ever miss your call, they're back in touch within just a few minutes. 

This dedicated team knows the software inside out, ensuring users get the most out of their CRM experience. Email and phone support is available from 9:00 AM to 5:00 PM Central Time during weekdays. If you have any questions, you can easily reach out through the website's online form.

In terms of resources, there’s a help site with help articles that teach you how to use each one of the features. The Less Annoying CRM blog covers topics from software updates to the company’s philosophy toward business and more. If you need an in-depth demo, you can schedule a consultation with them via Calendly, and they’ll help you with the setup process.


Is Less Annoying CRM worth it? Our conclusion

Our conclusion brings us to the main question: is Less Annoying CRM worth it? After closely examining its features and considering user feedback, the answer resoundingly leans towards yes! Particularly if you're an individual entrepreneur or a small to medium-sized business that doesn’t need an overload of features.

Less Annoying CRM offers a budget-friendly CRM that's easy to use, has great customer support, and lets you get started quickly.

However, as is the case with most tools, while LACRM shines in many areas, it may not be the universal answer for everyone.

Let’s break it down for you!

Go with Less Annoying CRM if:

  • You're an entrepreneur or a small to medium-sized business searching for efficient CRM without breaking the bank.

  • Quick and easy software onboarding is vital for you.

  • Stellar customer service is a top priority.

  • You're looking for an uncomplicated and straightforward CRM platform.

You may want to think twice if:

  • You're part of a larger corporation with intricate CRM needs.

  • You need a software that offers a free plan. 

  • Your business demands a social CRM integrated within.

Think about what you really need in a CRM tool and how much you want to spend. If Less Annoying CRM isn't quite right for you, no worries! There are great Less Annoying CRM alternatives out there that might be just what you're looking for. Happy searching!

Our final Less Annoying CRM rating